Managed Services & Managed Support

Managed Services & Managed Support

Relieve your IT department and ensure that business processes and information processing run smoothly.

Managed services are regular and recurring IT services for a company that has outsourced corresponding IT areas to an external service provider. In this way, companies can not only save high costs, but can also focus on their core business and relieve the burden on their own IT.

Problem

Costly infrastructure operation and maintenance

The demands on corporate IT are changing permanently and ever faster. At the same time, the company's own on-premise structure is growing continuously. Operation and maintenance of the infrastructure are becoming more and more costly, while less and less time is available for the numerous new requirements. It's a difficult balancing act that quickly leaves the security and timeliness of your enterprise platforms by the wayside.

Managed Services

We relieve your IT

Our managed service team of TIMETOACT GROUP specialists relieves your IT department. We ensure that you can work more efficiently, reliably and faster without having to worry about the operation and maintenance of the infrastructure. Whether Incident, Technical or Appplications Mnagament, we are at your side with advice and support for a wide range of products.

We provide managed services for the following products:

Atlassian Logo
Google Logo
Logo Microsoft

With the Managed Services of the TIMETOACT GROUP we were able to consistently improve our IBM WebSphere Portal and Process Management. TIMETOACT GROUP has convinced us both organizationally and technically.

Timo Röntsch IT Webservices & Mobility Hamburger Hochbahn

We use the Managed Services offer of TIMETOACT for our HCL Connections environment. In 2015, TIMETOACT has set up and installed the entire infrastructure in IBM Softlayer and taken over the entire operation. The employees of the TIMETOACT GROUP are our contacts for technical questions as well as for new features and requirements. We are very satisfied with the services provided by TIMETOACT.

Stefan Schindlbeck Expert Information Technology Finanzgruppe Ostdeutscher Sparkassenverband

The Managed Service contract allows us to focus completely on our tasks and use the tool in all its diversity without the need to worry about infrastructure or operation. This gives us more freedom for the actual project work.

Sebastian Heyna IT-Architekt Hamburger Hochbahn AG
Problem

Increasing complexity of e-commerce

Fast-growing companies need to keep their IT at peak performance, but also the know-how of the responsible employees. Fast scalability is therefore required in the hardware and performance area as well as in the skill level.

Managed Services for E-Commerce

We provide 360-degree support for your e-commerce environments

synaigy offers comprehensive 360-degree support for e-commerce environments of any size. With our deep understanding of e-commerce processes and requirements, we can ensure high-performance and scalable operations with the technologies we use. 

 

We are ISO 27001 certified

Our experts have successfully implemented an ISMS and obtained ISO 27001 certification. With our ISMS, we create a high level of IT security according to international standards and thus officially stand for information security. Learn more here.

Siegel der ISO 9001 Zertifizierung

Our Success Stories in Managed Services & Managed Support:

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Headerbild zu Managed Services bei Versicherungen
Branche

Managed service for insurers

With Managed Service, we provide holistic support for your IT applications ► Lower costs ✓ Flexible capacities ✓ Arrange a personal exchange now.

Branche

Digital transformation in public administration

The digital transformation will massively change the world of work, especially in public administration. We support federal, state and local authorities in the strategic and technical implementation of their administrative modernisation projects.

Schild als Symbol für innere und äußere Sicherheit
Branche

Internal and external security

Defense forces and police must protect citizens and the state from ever new threats. Modern IT & software solutions support them in this task.

Service

Monitoring & Service Assurance

Identify and resolve problems quickly with monitoring and service assurance to increase customer satisfaction.

Logo Armacell
Referenz 4/8/22

Bundled expertise for fast mail migration to M365

Based on the ten-year partnership with TIMETOACT, the experts supported the mail migration from Lotus Notes Domino to M365 - together with novaCapta. As a Managed Service Partner, TIMETOACT continues to ensure optimal functionality of the mail system.

Technologie Übersicht

HCL

As "HCL Platinum Business Partner" we have years of experience with these tools and will continue to make use of them in the future ✓

News 9/29/22

TIMETOACT GROUP acquires monitoring specialist OpenAdvice

We expand our offer in application performance monitoring and business service assurance with acquisition of OpenAdvice IT Services GmbH

Headerbild für lokale Entwicklerressourcen in Deutschland
Branche

On-site digitization partner for insurance companies

We find the optimal IT solution for insurance companies! ► Everything from a single source ✓ Personally on site ✓ Arrange a personal exchange now.

Unternehmen

CLOUDPILOTS Software & Consulting GmbH

CLOUDPILOTS consults and supports companies in the transformation process of business processes and applications to the Cloud. Also, it assists in the implementation of Cloud based IT services (SaaS).

Unternehmen

TIMETOACT

TIMETOACT is a specialist for consulting and application development based on IBM software and open standards. The focus of our consulting services is on information architecture design, application and system architectures.

Technologie 1/7/22

Advice around Mendix

Develop your solutions quickly and independently in low-code with the leading technology vendor. Use the Mendix toolkit and model your applications with visual elements.

Digital Workplace & Employee Experience
Service

Digital Workplace & Employee Experience

The Digital Workplace gained in importance, especially in recent months, becoming indispensable for many companies. The Microsoft Office 365 platform provides an ideal basis for this development.

Software & Application
Service

Software & Application

Agility, Application Modernization, Fullstack Development and Requirement Engineering are important aspects of Business Application Development.

Commerce & Customer Experience, CRM
Service

Commerce & Customer Experience, CRM

In trade, a positive customer experience (CX) is of central importance for the continued success of a company. To achieve this, the customer's expectations must be met at all touch points.

IT Modernization
Service

IT Modernization

We help you lead your IT to the digital age and in line with your business strategy.

Training
Service

Training

Do you have a special topic you want to be trained in? Please contact us. We will find and arrange the right training offer for you.

Articifial Intelligence & Data Science
Service

Artificial Intelligence & Data Science

Data Science is all about extracting valuable information from structured and unstructured data.

Analytics und Business Intelligence
Service

Analytics & Business Intelligence

Analytics & Business Intelligence has become increasingly important in recent years.

Process Integration & Automation
Service

Process Integration & Automation

Digitizing and improving business processes and reacting to changes in an agile way – these are the challenges that more and more companies need to face.

Security, Identity & Access Management
Service

Security, Identity & Access Management

Time and again we hear about hacker attacks on companies that target sensitive company data. Therefore, security and access control of data must never be neglected.