The demands on corporate IT are changing quickly. At the same time, the company's own on-premise structure is growing continuously. Operation and maintenance of the infrastructure are becoming more and more costly, while less and less time is available for the numerous new requirements. It's a difficult balancing act that quickly leaves the security and timeliness of your enterprise platforms untouched.
Meet the growing demands on IT!
In connection with this development, companies are asking themselves the following questions, among others:
- How can complex applications be operated securely (security, data protection) (high availability)?
- Is the availability of critical applications ensured?
- Is the licensing of deployed products correct?
What is Managed Service?
Managed Services are regular and recurring IT services for a company that has corresponding IT areas to an external service provider. In this way, companies can not only save high costs, but can also focus on their core business and relieve their own IT.
Our Managed Services for you:
Our Managed Services ensure that applications are operated for you with a holistic understanding of infrastructure, licenses, support, applications and with appropriate expertise. This is done regardless of whether the application is to be run on a hyperscale such as IBM Cloud, Google, AWS, Azure or onPrem. Put together your own individual Managed Services model according to your requirements.
Our Success Stories:
Managed service support for optimal license management
Managed service support for central platform stability
24/7 support guarantees stable operation of the intranet
Dresscode and eBagTag - Customized protective clothing
Digitized processes increase efficiency
Introduction of Jira to Hamburger Hochbahn
HOCHBAHN Managed Services
Your benefits from Managed Services:
Relieve your IT department and benefit from the numerous advantages of Managed Services:
Your employees have more capacity for project and innovation topics
Fast and uncomplicated spin-off
Transparent and flexible billing models according to demand and consumption
Increased planning security for own IT budget
Centralized and efficient management of all components through high degree of standardization, specialization and use of best practices
Minimizing risk by outsoucing services to Managed Service providers
High quality of services through specialist knowledge
Use of our Managed Services:
When using our Managed Services and support, we go through the following steps together:
What customers say:
We use TIMETOACT's Managed Services offer for our IBM Connections environment. TIMETOACT set up and installed the entire infrastructure 2015 in IBM Softlayer and has since also taken over the entire operation. TIMETOACT's employees are our contact persons for technical questions as well as for new features and requirements. We are very satisfied with TIMETOACT's services.
Stefan SchindlbeckExpert Information TechnologyFinancial Group Ostdeutscher SparkassenverbandWith TIMETOACT's Managed Services we were able to consistently improve our IBM WebSphere Portal and process management. TIMETOACT has convinced us both organizationally and technically across the board.
Timo RöntschTeam Leader IT Webservices & MobilityHamburger HochbahnGood reasons for Managed Services with TIMETOACT
From license, support and application to infrastructure - we always focus on your requirements. With customized Managed Services from TIMETOACT/edcom, you benefit from the many years of experience of our IBM and Atlassian software specialists and the high level of standardization of our Managed Services. We guarantee you a trusting cooperation, full transparency and effectiveness regarding the service you hand over to us.
License
We ensure proper licensing and optimize spending with respect to requirements.
Support
Fast response times and short-term help in case of questions or errors in your applications are ensured by our support.
Application
We can provide the best possible support thanks to our experts who regularly perform consulting or technical projects in the respective software.
Infrastructure
Independent of the infrastructure. Whether HyperScaler or onPrem – we can advise you and do the deployment.
We are ISO 27001 certified
TIMETOACT Software & Consulting GmbH has successfully implemented an ISMS and received certification according to ISO 27001. With our ISMS, TIMETOACT creates a high IT security level according to international standards and thus officially stands for Information Security.
Learn more
IT Service Management – Optimal support for IT processes
IT Asset Management – Reducing Costs and Risks Sustainably
IT Controlling – Determination and allocation of IT costs
Demand Management – Clarity on IT needs
Reduce your costs with Software Asset Management (SAM)!
Enterprise Architecture – Synchronising Business and IT
IT Sourcing & Vendor Management – Managing IT Partners
IT security – protection against cyber attacks
Managed service support for central platform stability
Managed service support for optimal license management
HOCHBAHN Managed Services
Our service offer for Mendix
24/7 support guarantees stable operation of the intranet
Introduction of Jira to Hamburger Hochbahn
Enterprise Service Management
Digitized processes increase efficiency
Data Integration, ETL and Data Virtualization
FinOps Consulting
Dresscode and eBagTag - Customized protective clothing
Application Development
HCL announces monthly fixes for Connections
Operationalization of Data Science (MLOps)
Advice around Mendix
Enterprise Content Management (ECM) & Archiving
FinOps Microsoft - Microsoft Cloud Cost Optimization
Database technologies
License and contract optimization
Fullstack Development
License analysis and license consulting
Dashboards & Reports
Business Intelligence
Agile Software Development
Requirement Engineering
Data Governance
Big Data, Data Lake & Data Warehousing
Application Modernization
FinOps
Enterprise Content Management (ECM) & Archiving
Data Science, Artificial Intelligence and Machine Learning
Conception of individual Analytics and Big Data solutions
Demand Planning, Forecasting and Optimization
Enterprise Content Management (ECM) & Archiving
Anwendungsmöglichkeiten
IT strategy – A clear goal and the way to achieve it
Data Vault Modeling Approach
Enterprise Content Management (ECM) & Archiving
Standardize and optimize project management | Atlassian
Cloud Migration | Atlassian
Advice around Mendix
Software, Mobile and Web App Development
Managed Service: Mailroom
