Atlassian

Our Enterprise Service Management Solution offers you a way to make Service Management accessible to all participants via an easy-to-use service portal. You can map your processes in this portal according to defined procedures and connect them to other systems. In addition, you relieve the process participants through automation.

Enterprise Service Management

Our Managed Services ensure that applications are operated for you with a holistic understanding of infrastructure, licenses, support, applications and the corresponding expertise. This is done regardless of whether the application is to be operated at a hyperscale such as IBM Cloud, Google, AWS, Azure or onPrem.

Managed Services & Support

Based on the license analysis, we check the feasibility of potential savings from both a technological and commercial point of view.

License and contract optimization

Fast access to a modern and scalable service desk, efficient task and Project Management across all business processes and performance check

Our starter packages

Our Success Stories:

Referenz 2/24/22

Modern and user-friendly service portal

TIMETOACT implements a new service portal for FitX with Jira Service Management, replacing the former system in a short time. With the modern and user-friendly Atlassian tool, problems, malfunctions and damage can be easily reported and specifically processed in all 95 fitness studios in the future.

Introduction of Jira to Hamburger Hochbahn

The Hamburger Hochbahn AG controls the development of its new mobility platform "Switchh" via the Atlassian project management tool Jira – introduced, administered and hosted by the TIMETOACT GROUP.

Digitized processes increase efficiency

TIMETOACT & X-INTEGRATE accompany energy supplier e-regio on the way to digitalization. The consulting services in the project included the fields of content management, archiving, collaboration and automation.

Onboarding solution of TIMETOACT

Introducing new employees to the company is faster, easier and more efficient with an efficient ticket system in Jira, for example. Our experts have developed a solution for this.

Referenz 8/8/22

Interdisciplinary collaboration at C&A with Atlassian

To homogenize the toolchain TIMETOACT replaced two independent ticketing systems for C&A Services GmbH &Co. with the Atlassian product range. With this step into the enterprise cloud, the fashion retailer is putting is putting an exclamation mark on cross-departmental and cross-location digital collaboration.

The Atlassian Tools

To guarantee you the greatest possible degree of flexibility and transparency, we use Atlassian products as the basis for our solution. A modular structure and a constantly expanding tool world allow us to implement as many of your requirements and needs as possible in a consistent user experience.

Atlassian Platinum Solution Partner

We have been using the Atlassian products for IT service management in our company since 2013. Since we were convinced by the Atlassian product world, we integrated the products group-wide and have not only been using them as the basis for our Enterprise Service Management since 2018, but have even included the Australian software manufacturer in our portfolio. We are proud to be one of the leading service providers in the DACH region (Germany, Austria, Switzerland) with Atlassian Platinum status.

Reasons why we are the ideal partner when it comes to Atlassian

Consulting Concept
Our consulting concept is focused on the consistency of local teams, virtual competence groups or distributed organizational units even in heterogeneous system landscapes. It effectively supports you in creating synergies between the Atlassian portfolio and your business strategy and deriving projects with strategic potential.
Competence of our group of companies
As a service provider with long-standing customer relationships, we bring our experience and the expertise of our entire group of companies to bear in our customer projects. We use our know-how in the conception, implementation and operation of complex system landscapes. Our goal is to create tailored and scalable working environments for our customers at all levels to meet every need.

Get in touch with us

Get in touch with us!

We look forward to a non-binding exchange with you and will be happy to advise you on the right solutions. Just leave your message and we will get back to you as soon as possible.

Cloud from Atlassian

Atlassian Cloud gives even small teams the ability to leverage the Atlassian product world. It allows you to flexibly adjust the number of users. Furthermore, you can choose from three paid variants of Cloud products. In this way, you always adapt your Atlassian product to your individual requirements. The multiple certified Atlassian Cloud solutions are hosted at Amazon Web Services Inc.

Incident communication management

Statuspage allows you to keep track of the status of individual system-relevant components as well as a history of past incidents. Our self-created solution also allows you to connect various monitoring tools and query them in specific cycles. The component failure automatically generates an e-mail to your ticket system.

Confluence from Atlassian

Create, organize, and collaborate on tasks - all in a single place. Confluence is a workspace for teams and organizations where you can store your documentation and collaboratively develop and share knowledge. Dynamic pages give your team a place to create, capture, and collaborate around projects or idea development.

Our service offer for Mendix

The Dutch software manufacturer gives us the possibilities to create platform-independent low/no-code solutions for you with its products. In addition, we offer a wide range of services related to Mendix and are available to you from conceptual design to hosting and operation of your new solution.

Jira Service Management from Atlassian

Enable developers, operators, and other teams from different departments to collaborate and improve their service management responsiveness. Respond quickly to incidents, requests, and changes, and provide your customers with an optimized service experience.

Enterprise Service Desk

With technical and professional-methodical competence, our ITIL experts advise our customers in all questions regarding the design and organization of processes and the further development of a modern service desk.

Produkt

Atlassian Fisheye

Atlassian Fischeye ensures that all changes to the source code are easily traceable. Fisheye is especially helpful for source codes with a lot of important information

Produkt

Atlassian Crucible

Atlassian Crucible offers the opportunity to benefit from digital code reviews. Reviews, discussions and comments are possible independently of location and time.

IBM Watson Discovery

With Watson Discovery, company data is searched using modern AI to extract information. On the one hand, the AI uses already trained methods to understand texts; on the other hand, it is constantly developed through new training on the company data, its structure and content, thus constantly improving the search results.

Produkt

Atlassian Crowd

Authentication authorizations and user management in one place thanks to Single Sign-On (SSO) and centralized login procedure.

Notes / Domino

Within the TIMETOACT GROUP we have decades of experience with Notes and Domino. As HCL Business Partner we offer you a fast and uncomplicated access to the manufacturer.

Bamboo, Bitbucket, Sourcetree

Continuous Integration and a Continuous Delivery Pipeline with Bamboo, Bitbucket and Sourcetree. We can help you with our years of experience as a user as well as a solution partner of Atlassian products in many areas.

Enterprise Service Management

IT Asset Management – Reducing Costs and Risks Sustainably

We help customers to increase the transparency of IT assets in use, identify potential savings for hardware and software, and avoid compliance risks at the same time.

License and contract optimization

Based on the license analysis, we check the feasibility of potential savings from both a technological and commercial point of view.

Mendix for Finance & Insurance

With its low-code platform, the manufacturer Mendix enables you to drive forward the digitization of your company even with small teams. Quickly create individual solutions and, thanks to the simple implementation option, have the solution developed directly in the specialist departments.

Data Governance

Data Governance describes all processes that aim to ensure the traceability, quality and protection of data. The need for documentation and traceability increases exponentially as more and more data from different sources is used for decision-making and as a result of the technical possibilities of integration in Data Warehouses or Data Lakes.

License analysis and license consulting

Only well-founded information can serve as a basis for meaningful decisions or budgeting. Therefore, we are happy to offer you an inventory of your licenses and our experts will also analyze your infrastructure.

FinOps Consulting

We advise you both commercially and technically on how to gain transparency over your cloud costs and how to reduce them sustainably.

IBM Cloud Pak for Data

The Cloud Pak for Data acts as a central, modular platform for analytical use cases. It integrates functions for the physical and virtual integration of data into a central data pool - a data lake or a data warehouse, a comprehensive data catalogue and numerous possibilities for (AI) analysis up to the operational use of the same.

News

TIMETOACT and Raynet deepen partnership

The synergy of Raynet's future-oriented technology and TIMETOACT's many years of expertise provides medium-sized companies with optimal software asset management - without the need for costly tools.

Continuous license support pays off

If IBM software is used, the compliance-conforming use of the IBM License Metric Tool (ILMT) plays a decisive role. TIMETOACT ensures compliance with IBM regulations for a city administration in North Rhine-Westphalia and continuously monitors the correct licensing.

Pimcore als Open Source Software Platform

Pimcore is a free-to-use open source software platform and is already used effectively in many corporate fields. With Pimcore, your classic day-to-day business problems with portals and websites are easily solved as we tailor the platform to your specific business requirements.

News

Future structure of TIMETOACT & TIMETOACT GROUP

TIMETOACT Software & Consulting GmbH will transfer the administrative areas and TIMETOACT GROUP Sales to its parent company, TIMETOACT GROUP GmbH, as of January 1, 2024.

Kompetenz

IT Monitoring & Service Assurance Consulting

Ensure the continuous operation of your IT and enable customers and employees to use IT services and products without problems.

News

HCL license and price adjustments as of 8.8.2024

HCL Software has informed us that the license and maintenance prices for the various product categories will be increased as of 8.8.2024.

Data Vault Modeling Approach

Data Vault is a modeling technique that is particularly suitable for agile Data Warehouses. It offers high flexibility for extensions, complete historization of data and allows parallelization of data loading processes. Data Vault supports without significantly increasing the complexity of the Data Warehouse over time.

Anwendungsmöglichkeiten

Learn how you can integrate Atlassian products into your daily business to make your processes more efficient.

License and software consulting from a single source

TIMETOACT has been supporting the sports retailer for more than two years, not only for the support of the ILMT, but also for consulting on IBM Cognos - which was part of the IBM audit, among other things.

Application Modernization

Application Modernization focuses on modernizing existing applications. The key to success in Application Modernization is the strategy and selection of projects.

Cloud Migration | Atlassian

The TIMETOACT team has been able to develop best practices as a result of a large number of migrations in recent years. These form the foundation of our standards, templates, scripts, and checklists and help you to move securely into the Cloud.

Training

Academy

Agile Software Development

A project rarely turns out as it was initially planned. Agility does not only apply to Project Management, but also to methods and processes of Software Development in order to avoid risks and undesirable developments during the process.

Managed Services & Support

Introduction of Jira to Hamburger Hochbahn

License Optimization

With our License Consulting we help you to determine the actual demand and to carry out a RightSizing in coordination with you. .

IT Service Management – Optimal support for IT processes

IT should be customer and service oriented. We help you implement effective and efficient IT service management

Onboarding solution of TIMETOACT

Introducing new employees to the company is faster, easier and more efficient with an efficient ticket system in Jira, for example. Our experts have developed a solution for this.

Application Development

Application Development refers to the process of modifying, designing and/or developing one or more applications. Gaps in the software landscape can be closed by tailoring applications individually to the customer.

Demand Management – Clarity on IT needs

We help to determine your effective IT needs, e.g. for workstations with Microsoft Office 365. Save money by only buying what you really need.

FinOps Microsoft - Microsoft Cloud Cost Optimization

TIMETOACT offers license management and compliance consulting in the Microsoft area, as well as technical consulting (e.g. on the use of Azure Services).

IT Sourcing & Vendor Management – Managing IT Partners

We ensure the application of best practice methods for the selection and evaluation of IT vendors and service providers and for cost-optimized supplier management.

Database technologies

Flexible, secure and fast database systems form the stable basis of your daily work. We manage your databases optimally.