Managed services are regular and recurring IT services for a company that has outsourced corresponding IT areas to an external service provider. In this way, companies can not only save high costs, but can also focus on their core business and relieve the burden on their own IT.
Problem
Costly infrastructure operation and maintenance
The demands on corporate IT are changing permanently and ever faster. At the same time, the company's own on-premise structure is growing continuously. Operation and maintenance of the infrastructure are becoming more and more costly, while less and less time is available for the numerous new requirements. It's a difficult balancing act that quickly leaves the security and timeliness of your enterprise platforms by the wayside.
Managed Services
We relieve your IT
Our managed service team of TIMETOACT GROUP specialists relieves your IT department. We ensure that you can work more efficiently, reliably and faster without having to worry about the operation and maintenance of the infrastructure. Whether Incident, Technical or Appplications Mnagament, we are at your side with advice and support for a wide range of products.
We provide managed services for the following products:
With the Managed Services of the TIMETOACT GROUP we were able to consistently improve our IBM WebSphere Portal and Process Management. TIMETOACT GROUP has convinced us both organizationally and technically.
Timo Röntsch IT Webservices & Mobility Hamburger HochbahnWe use the Managed Services offer of TIMETOACT for our HCL Connections environment. In 2015, TIMETOACT has set up and installed the entire infrastructure in IBM Softlayer and taken over the entire operation. The employees of the TIMETOACT GROUP are our contacts for technical questions as well as for new features and requirements. We are very satisfied with the services provided by TIMETOACT.
Stefan SchindlbeckExpert Information TechnologyFinanzgruppe Ostdeutscher SparkassenverbandThe Managed Service contract allows us to focus completely on our tasks and use the tool in all its diversity without the need to worry about infrastructure or operation. This gives us more freedom for the actual project work.
Sebastian Heyna IT-Architekt Hamburger Hochbahn AG
Problem
Increasing complexity of e-commerce
Fast-growing companies need to keep their IT at peak performance, but also the know-how of the responsible employees. Fast scalability is therefore required in the hardware and performance area as well as in the skill level.
Managed Services for E-Commerce
We provide 360-degree support for your e-commerce environments
synaigy offers comprehensive 360-degree support for e-commerce environments of any size. With our deep understanding of e-commerce processes and requirements, we can ensure high-performance and scalable operations with the technologies we use.
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We are ISO 27001 certified
Our experts have successfully implemented an ISMS and obtained ISO 27001 certification. With our ISMS, we create a high level of IT security according to international standards and thus officially stand for information security. Learn more here.
Our Success Stories in Managed Services & Managed Support:
Anwendungsmöglichkeiten
Jira Service Management from Atlassian
24/7 support guarantees stable operation of the intranet
Smarter mobility with the portal switchh
Incident communication management
Enterprise Service Management
Managed Services & Support
IT Service Management – Optimal support for IT processes
IT Sourcing & Vendor Management – Managing IT Partners
IT Controlling – Determination and allocation of IT costs
IT Asset Management – Reducing Costs and Risks Sustainably
Reduce your costs with Software Asset Management (SAM)!
Demand Management – Clarity on IT needs
Enterprise Architecture – Synchronising Business and IT
IT security – protection against cyber attacks
Managed service support for central platform stability
HOCHBAHN Managed Services
Managed service support for optimal license management
Our service offer for Mendix
Talend migration in record time
Introduction of Jira to Hamburger Hochbahn
Data Governance
Digitized processes increase efficiency
Operationalization of Data Science (MLOps)
Advice around Mendix
Data Vault Modeling Approach
Data Integration, ETL and Data Virtualization
FinOps Consulting
Dresscode and eBagTag - Customized protective clothing
Application Development
HCL announces monthly fixes for Connections
Database technologies
Application Modernization
Data Science, Artificial Intelligence and Machine Learning
Enterprise Content Management (ECM) & Archiving
Business Intelligence
Big Data, Data Lake & Data Warehousing
FinOps Microsoft - Microsoft Cloud Cost Optimization
License and contract optimization
License analysis and license consulting
