Large insurance companies need uniform and secure digital interfaces to their customers and partners - also for connecting mobile apps and web applications. The growing number and variety of APIs creates challenges for maintenance, lifecycle management and security.

By defining API design guidelines, HUK-COBURG paved the way to the API economy. Requirements for automation, lifecycle management and security enforcement were taken into account. The introduction of guidelines and toolchains for service developers accelerated the API development process.

The on-screen workstation of the insurance employees was no longer felt to be up to date. The flow of information was complex and cumbersome, there was a lot of email "ping pong" and searching for information took a lot of time.

Establishing a digital workplace that takes into account all the requirements of modern collaboration and exploits the technological possibilities: central, role-based provision of information and uniform navigation on all devices, overarching search functions and collaboration.

With 15,000 employees, Europe's largest pension insurer is responsible for 25 million insured persons. The old system for authentication and administration of users no longer met the increasingly complex requirements of the customer and its partners. Any change could only be made with time-consuming adaptation of the source code. There was no flexibility for different user authorizations.

The customer sought comprehensive advice from ARS, as part of the TIMETOACT GROUP, on a possible IT architecture that would take its requirements into account. A flexible authentication system with a hierarchically structured and at the same time decentrally controllable administration of user rights was developed and implemented. In addition, ARS provided support for the security audit of the system and for employee training.