Monitoring & Service Assurance

Monitoring and Service Assurance as key components to ensure the reliability and performance of your services.Contact us now

In today's digital world, companies depend on a reliable, efficient and secure IT infrastructure. Monitoring this is crucial to ensure the availability, performance and security of IT services. This is the only way to quickly identify and resolve problems and increase customer satisfaction.

Our services

We support you in the implementation of IT monitoring & service assurance! Our experts offer you many years of consulting experience in the field of IT monitoring & service assurance. The solutions we have implemented range from monitoring small niches to several million connected and monitored devices and services.  Our services include the monitoring of IT services, the analysis of performance data, the detection and resolution of problems, the implementation of service level agreements (SLAs) and the continuous improvement of service quality.


Our general approach

1. Stocktaking:

We analyze the requirements and needs of our customers in order to develop the right monitoring and service assurance solutions.

2. Proof of concept:

In a proof of concept, we show that the solution found integrates smoothly into the existing IT infrastructure and meets the requirements.

3. Implementation:

We realize the project according to your ideas and implement the necessary solutions.

4. Support:

We support you in operating the solution and are happy to help you adapt it to new requirements.

Our experts

Portraitbild von Fleming Kahn, novaCapta
Fleming Lennart Kahn
novaCapta GmbHContact
Dominic Lehr
TIMETOACT GROUPContact

Our service platforms and technology partners

Further information


Contact us now!

We would be happy to advise you in a non-binding conversation and show you the potential and possibilities of Monitoring & Service Assurance. Just leave your contact details and we will get back to you as soon as possible.

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TIMETOACT
Referenz
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IT Demand Management Teaser
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Navigationsbilc zu Application Development
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Headerbild IT Controlling
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Application Modernization

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IT Vendor Management Teaserbild
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IT Sourcing & Vendor Management – Managing IT Partners

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Kompetenz
Kompetenz

IT Monitoring & Service Assurance Consulting

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Kompetenz

Application Performance Monitoring Service

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IT Service Monitoring Lösungen für verbesserte Servicefähigkeit
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Correlate 2.0 - Mastering complex IT infrastructures

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Kompetenz
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Broadband cable monitoring at Kabel Deutschland

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Bannerbild zu Application Performance Monitoring Service
Kompetenz

Application Performance Monitoring Service

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Technologie
Logo Jira Service Management
Technologie

Jira Service Management from Atlassian

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Network Performance Management
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Network Performance Management

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Infrastructure Resource Management
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Infrastructure Resource Management

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TIMETOACT
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Infrastructure Resource Management
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Infrastructure Resource Management

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Reference story Media Broadcast: Always on Reception

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TIMETOACT
Technologie
Headerbild zu Incident Kommunikation Management
Technologie

Incident communication management

Statuspage allows you to keep track of the status of individual system-relevant components as well as a history of past incidents. Our self-created solution also allows you to connect various monitoring tools and query them in specific cycles. The component failure automatically generates an e-mail to your ticket system.

TIMETOACT
Referenz
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Central service monitoring at Vodafone

For over 15 years, TIMETOACT has maintained an IT partnership with Vodafone that is second to none.

TIMETOACT
Produkt
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Atlassian Fisheye

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Service

Enterprise Service Management

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Referenz
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Managed service support for central platform stability

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Service

Managed Services & Support

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Teaserbild zu Data Integration Service und Consulting
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Headerbild IT Asset Management
Service

IT Asset Management – Reducing Costs and Risks Sustainably

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Teaserbild IT Service Management Beratung
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IT Service Management – Optimal support for IT processes

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Support for IBM software licenses and ILMT for GLS

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Headerbild zu Operationalisierung von Data Science (MLOps)
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Heras: Microsoft cost savings despite price increase

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Header Konnzeption individueller Business Intelligence Lösungen
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Conception of individual Analytics and Big Data solutions

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Teaserbild Enterprise Content Management (ECM) Beratung
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Enterprise Content Management (ECM) & Archiving

With Enterprise Content Management (ECM), all data, information and documents are stored, archived and managed in a context-related manner on a single platform. ECM systems offer numerous advantages for managing the increasing number of (un)structured electronic documents and data.

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Navigationsbild zu Business Intelligence
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Business Intelligence

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Database technologies

Flexible, secure and fast database systems form the stable basis of your daily work. We manage your databases optimally.

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License and contract optimization

Based on the license analysis, we check the feasibility of potential savings from both a technological and commercial point of view.

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Enterprise Content Management (ECM) & Archiving

With Enterprise Content Management (ECM), all data, information and documents are stored, archived and managed in a context-related manner on a single platform. ECM systems offer numerous advantages for managing the increasing number of (un)structured electronic documents and data.

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Header zu Requirement Engineering
Service

Requirement Engineering

Requirement Engineering, also known as Requirements Analysis, is a central component of the Software Development process. In this process, the requirements for the system to be developed are defined using a systematic procedure.

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Teaserbild zu Software Asset Management (SAM)
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Reduce your costs with Software Asset Management (SAM)!

Companies find it increasingly difficult to keep track of the software they use. We support you in this!

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Dashboards & Reports

The discipline of Business Intelligence provides the necessary means for accessing data. In addition, various methods have developed that help to transport information to the end user through various technologies.

TIMETOACT
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Big Data, Data Lake & Data Warehousing

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Data Science, Artificial Intelligence and Machine Learning

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Headerbild zu Agile Softwareentwicklung
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Agile Software Development

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Headerbild zu Microsoft FinOps
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FinOps Microsoft - Microsoft Cloud Cost Optimization

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TIMETOACT
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License analysis and license consulting

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Headerbild zu Data Governance Consulting
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Data Governance

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