Whether knowledge management, IT or service desk, the topic of service management is becoming increasingly important for customer satisfaction. Not only the IT infrastructure, but also distributed and cross-location internal workflows must function without interruption. This increases the need for a central point of contact that controls all business processes smoothly and provides the best possible support.
In order to develop the full potential of a company, Atlassian combines all requirements of modern service management in a central, ITIL-certified solution: JIRA Service Desk.
Learn more about Atlassian's enterprise-wide service management approach in our live webinar.
Learn more in the webcast
In a webcast Arne Ralf, Atlassian Specialist at the TIMETOACT GROUP, explains in a practical example
- how to unleash the full potential of your teams with a company-wide service desk
- which processes, automation rules and templates are included out-of-the-box as on-board tools.
- how to set up your customized Service Desk in just a few days.
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Expedition zum Identity Management
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Standardize and optimize project management | Atlassian
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Cloud Migration | Atlassian
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Enterprise Service Desk
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Academy
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IT Service Management – Optimal support for IT processes
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Agile Software Development
Jira Service Management from Atlassian
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Application Development
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Reduce your costs with Software Asset Management (SAM)!
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IT strategy – A clear goal and the way to achieve it
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Introduction of Jira to Hamburger Hochbahn
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License Management – Everything you need to know
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Tempo Customizing and Integration
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Timechanger: Bulk changes to worklogs in Jira Datacenter
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IT & Business Service Monitoring Solutions
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FinOps Microsoft - Microsoft Cloud Cost Optimization
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Support for IBM software licenses and ILMT for GLS
Managed service support for central platform stability
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Managed service support for optimal license management
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IT Sourcing & Vendor Management – Managing IT Partners
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IT Controlling – Determination and allocation of IT costs
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Application Performance Monitoring Service
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Application Performance Monitoring Service
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Managed Services & Support
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License and contract optimization
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Semper uses TIMETOACT Vacation Manager as SaaS
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Heras: Microsoft cost savings despite price increase
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Our service offer for Mendix
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Demand Management – Clarity on IT needs
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Data Integration, ETL and Data Virtualization
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Enterprise Service Management
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Microsoft Azure
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Enterprise Architecture – Synchronising Business and IT
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Data Governance
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IT Asset Management – Reducing Costs and Risks Sustainably
Confluence from Atlassian
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HOCHBAHN Managed Services
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Automation lays the foundation for smooth archive changeover
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IBM Cloud Pak for Data
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IBM License Metric Tool (ILMT)
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Interactive online portal identifies suitable employees
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Decision Optimization
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IT Monitoring & Service Assurance Consulting
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Dashboards & Reports
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Demand Planning, Forecasting and Optimization
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Pimcore als Open Source Software Platform
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24/7 support guarantees stable operation of the intranet
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Business Intelligence
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License analysis and license consulting
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IBM Planning Analytics mit Watson
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Fullstack Development
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IBM Spectrum Protect
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Open Source Compliance
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IBM InfoSphere Information Server
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Interactive stock map for Schweizerischen Bundesbahnen
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Network Performance Management
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Microsoft SQL Server
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Continuous license support pays off
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Microsoft Azure Synapse Analytics
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Data Science, Artificial Intelligence and Machine Learning
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IBM Cloud Pak for Data Accelerator
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Application Modernization
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Infrastructure Resource Management
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